IT Operations Controller
Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
Are you ready to be the first line of defence in protecting critical national digital services?
As an Associate IT Operations Controller, you'll join a 24/7 operations team responsible for monitoring systems and tooling that keep DWP's digital services stable, secure and available for millions of people across the UK.
You'll thrive in a fast-paced operational environment, working with vendor partners, internal teams and technical specialists to detect IT issues early, respond quickly, and help prevent service disruption. If you're someone who loves problem-solving, staying calm under pressure, and working collaboratively across technical teams, this could be the perfect next step in your IT operations career.
This role is based from either Newcastle or Manchester; the locations of our physical command centre.
Important: This is a 24/7 shift role with a 20% shift allowance. You'll be required to work 14 shifts every 28 days/nights on a 12-hour rota, rotating between days (07:00-19:00) and nights (19:00-07:00).
DWP. Digital with Purpose.
We are looking for an Associate IT Operations Controller to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain ...