JOB ROLE REQUIREMENTS:
PLANNING
Responsible for ensuring that Bar areas have the staff, equipment, facilities and raw materials to ensure their proper operational execution.
Responsible for making recommendations and planning for changes to product, experience and service standards to maximise the customer experience.
FINANCIAL
To support the business in ensuring that Bar department and personnel are operating in such a manner as to maximise revenues and control costs to maximise profitability and to ensure the security and proper recording of revenues and company stocks.
OPERATIONAL
Responsible for all aspects of the operational execution of beverage departments and associated entertainment and events activities.
With particular regard to but not exclusively:
* To supervise and organise all Bar employees, facilities, equipment and raw materials to ensure the highest standards of product preparation, presentation and service are achieved.
* To ensure that all Bar staff have the training, equipment, facilities and resources to properly complete their duties.
* To provide, and ensure staff provide, and have the skills to provide, outstanding customer service and guest relations at all times.
* To make recommendations to senior management on any and all aspects of the Club that could improve Guest Satisfaction.
* Responsible for the selection, recruitment, training, appraisal, motivation, coaching & counselling of Bar staff members.
* To strictly comply, and ensure all Bar staff comply, with all accounting, control and financial procedures as required by the company to safeguard stocks, monies and facilities.
* To strictly comply, and ensure all Bar staff comply, with all current legislation and company procedures. For example but not exclusively in such areas as employment, licensing, Hygiene, Health and Safety and Gaming.
* To foster outstanding co-ordination & communication with all Departments throughout the club to ensure guest experience is optimised.
* To establish and maintain a positive and effective working environment for all staff.
TO BE COVERSANT WITH:
* Company Fire Procedures.
* Company Security Procedures.
* Company Health & Safety and Hygiene procedures.
* Company Financial and accounting procedures.
* Company HR policies and procedures.
* Operational procedures & Service Standards.
* Current Licensing Regulations.
REQUIRED SKILLS:
* An innovator and entrepreneur who understands Service.
* Experienced in managing large, fast paced multi-faceted operations.
* Experienced in management of staff.
* Excellent organisational skills.
* Personal Licence Holder.
* A good knowledge of service standards relating to all aspects of the service of food, wines, alcoholic and non-alcoholic drinks & beverages.
* Very comfortable when communicating with guests and fellow employees both verbally and in writing and in making presentations to senior management.
* Great sense of humour.
* Great organiser, good persuader, great salesperson.
* Positive and upbeat attitude.
* A high level of personal integrity.
* A strong work ethic with a passion for exceeding expectations
* Show respect and appreciation to all.
Encourage and contribute toward a culture that supports everyone to be the best that they can be.
NOTE:
This Job Description is not an exhaustive list of the job holder's duties & responsibilities. In addition to any duties and responsibilities listed, and in the interests of efficiency, the job holder should remain flexible and undertake such other duties as may be reasonably required for the proper execution of their position or as assigned by senior management from time to time.
Job Types: Full-time, Permanent
Pay: £29,000.00 per year
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
Experience:
* Hospitality: 1 year (preferred)
* customer Service: 1 year (preferred)
Licence/Certification:
* Liquor Licence (required)
Work Location: In person