Planner
MPL_1747911683 Posted: 22/05/2025
Planner
Based in Ealing
Permanent
40 hours per week
Paying up to £31,500 per annum
Day to day duties:
1. Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills
2. Overseeing Operatives diaries for a geographical area to ensure maximum productivity
3. Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels
4. Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed
5. Assisting colleagues throughout the business on queries regarding responsive repairs
6. Providing a professional and customer focused service
Role Criteria:
7. Ideally have previous Repairs Planning / Scheduling experience
8. A professional, can-do attitude
9. Excellent Customer Service Ethos
10. Good written, verbal, questioning & interpersonal skills
11. IT Literate
12. Social housing or similar background is desirable