Job Description
Summary
Part of an integrated team of resources assisting the Sales Support Representatives (SSR), Order Management Coordinator (OMC) and Accounts Executives (AE) on a national basis. Assists with general sales support functions.
Essential Duties and Responsibilities
1. Fulfills special customer requirement needs that are identified
2. Prepares weekly order status and shipping reports for the SSR and AE to deliver to the customer
3. Performs Order Backlog Management
4. Performs Open Purchase Order Management
5. Assists with forecasting - gathering of information weekly and report generation
6. Acts as liaison for information needed from Legal, Credit and Finance
7. Performs deal registration assistance and tracking
8. Manages documents for closing of orders requiring document signatures
9. Researches customer issues / invoicing questions
10. Provides training to backup any needs of the department
11. Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values
12. Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
13. Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education:
14. High School Education
Experience / Technical Requirements:
15. 1 year in a related area
16. Proficient use of all Microsoft Office applications
Certifications
17. None
Other Skills and Abilities
18. Excellent communication skills – oral and written presentation abilities.
19. Ability to multi-task and work in a fast-paced environment.
20. Ability to successfully work as a team and independently.
21. Detail oriented
Physical Demands
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is required to either be sitting, standing, or in a similar posture as well as talk, see, hear, and use hands and arms. The employee may occasionally be required to move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may also occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
Salary Compensation Range: $42, to $52,