Job Description
I am working in partnership with this reputable organisation to recruit for a number of Customer Service Advisors on a permanent basis. This permanent role offers a chance to use your customer service skills to provide excellent support and ensure smooth operations.\n\nClient Details\n\nThe employer is a well-established organisation in the manufacturing industry. They are recognised for their focus on delivering high quality products and services, supported by a dedicated team of professionals.\n\nDescription\n\nProvide a first class customer experience, ensuring all enquiries are owned through to completion.\nIdentify and assess customers needs to ensure enquiries are dealt with in a timely manner to achieve satisfaction.\nResolve customer enquiries and complaints while providing excellent level of personable service.\nEnsure customer's orders and enquiries are processed efficiently and correctly.\nSupporting customers and company by pricing and raising quotations as well as organising and communicating delivery times and vehicle requirements.\nRecording customer quality complaints and investigating credit claims, ensuring they are processed within agreed time scales.
\nProvide customers with information on products...