Business Support Assistant – Children’s Services
Location: Bootle, L20
Pay Rate: £12.51 per hour
A local authority is looking for a Business Support Assistant to provide clerical, administrative, and financial support to their Children’s Services team in Bootle. This role is perfect for someone with strong organisational skills, attention to detail, and experience in general office administration.
Key Responsibilities:
* Undertake ICT tasks including producing letters, reports, schedules, uploading information, and data inputting onto children’s records.
* Provide clerical support such as photocopying, filing, emailing, faxing, and completing routine forms.
* Maintain manual and computerised records and management information systems.
* Sort and distribute internal and external mail.
* Undertake reception duties, answering routine telephone and face-to-face enquiries, and signing visitors in/out.
* Assist with meeting arrangements, booking rooms, and sending invitations.
* Take notes during meetings as required.
* Operate office equipment (computers, photocopiers) safely and effectively.
* Arrange ordering and secure storage of supplies (e.g., stationery).
* Undertake routine financial administration, such as accurate recording of petty cash.
* Work as part of a team, supporting colleagues and contributing to service development.
* Comply with policies and procedures, including health and safety and data protection.
What We’re Looking For:
* Experience in general clerical or administrative work.
* NVQ Level 2 in Numeracy/Maths and Literacy/English (desirable).
* NVQ Level 2 in Business Administration/Customer Service or equivalent qualification or experience (desirable).
* Good communication and interpersonal skills.
* Strong organisational skills with the ability to prioritise tasks.
* Ability to adapt to change and work flexibly to meet service needs.
* Proficient in using office technology and ICT systems.
* Professional values, treating colleagues with respect and maintaining confidentiality.
* Appointed Persons First Aid at Work training (or willingness to complete).
The Offer:
* £12.51 per hour.
* Based in Bootle (L20), with occasional travel to other sites if required.
* Opportunities for training and professional development.
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