Our client is looking for an experienced is looking for a Data Clerk
Flexible arrangements in line with the need of the business 3 days remote 2 days in the office
Families First are seeking an experienced clerical officer to work within their team as a Contact Coordinator. The role is fast paced and developing with the childrens services reforms. Experience of recording data, using Eclipse (or similar) and Outlook are required. The coordinator will need to be able to follow clear process guidance, share information with other local authorities and teams within the service whilst ensuring timely recording of information under guidance from the Team
This is one of many roles we are recruiting for please visit our website colbernlimited co uk
The ideal candidate would also have the following desirable qualifications and knowledge:
• A good working knowledge of Microsoft Office software packages.
• Experience of working in a clerical or administrative environment.
• Experience of working in a team.
• NVQ Level 2 or 3.
• Knowledge of data bases and recording such Eclipse/Care First or such like
Clerical officers will all undertake a range of generic clerical work. There are a number of more specialist tasks which all clerical staff will be expected to undertake. The balance (%) of tasks will differ depending on the service
area.
To provide clerical and administrative
support across a range of departmental activities including data inputting and
processing, and undertaking specialist administrative tasks.
The Role requires the candidate to search through a variety of different systems to identify families, summarise historical involvement with Services and add Contact Records to our system. The information they will be reading is highly sensitive and can be, at times, distressing. Accuracy is key to this role, as is confidentiality.
The candidate must be able to self-motivate, follow process accurately and work within a busy team.
The team work 8am-8pm and we would welcome applicants who can work within this
Interpersonal and communication skills required when arranging meetings/conferences with internal and outside agencies
Tactful communication when engaging with users of the service
Keyboarding skills with proficient typing/word processing skills
Literacy and numeracy skills for note taking
Day to day processing and management of confidential information
Ability to seek support and manage emotional responses on occasions, as
the post holder will be exposed to client information that is sensitive and
may at times be distressing, and will have regular exposure to service users
under stress with a range of complex needs
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The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer