We are seeking a Mobilisation Manager to act as the vital bridge between our Sustainability, Commercial/Bid, and Operations teams.
This role ensures that sustainability solutions developed during the bid stage are accurate, approved by the right experts, and ready for seamless delivery when new contracts go live. It is a key position in guaranteeing that our commitments align with ISS standards, our Net Zero roadmap, and the expectations of our clients. We are looking for someone who can coordinate subject matter experts, validate sustainability content for bids, and support successful mobilisation once contracts are awarded.
The Mobilisation Manager will take ownership of early‑stage planning, operational handover, and tracking of sustainability deliverables. The role is collaborative, fast‑paced, and ideal for someone with strong project coordination skills and experience across FM, sustainability, commercial, or operational environments.
Key Responsibilities
* Act as the link between Sustainability, Commercial, and Bid teams to ensure alignment across bids and mobilisations.
* Review sustainability requirements for each bid and coordinate SMEs to define accurate solutions.
* Secure SME sign‑off on all sustainability content prepared by bid writers.
* Maintain and continuously improve standard sustainability responses and approved Vault content.
* Ensure sustainability messaging aligns with ISS's value proposition, Net Zero roadmap, and product standards.
* Support the development of mobilisation plans, deliverables, and early‑life KPIs for newly won contracts.
* Coordinate a smooth handover process to Product Performance Managers and operational teams.
* Identify risks, dependencies, and issues throughout mobilisation and elevate when required.
* Track deployment progress, highlight challenges, and support resolution activities.
Experience & Qualifications
* Experience coordinating bid or mobilisation activity within FM, sustainability, commercial, or operational environments.
* Strong project coordination skills with the ability to manage multiple priorities at pace.
* Confident communicator, able to collaborate effectively with SMEs, bid teams, and operational leaders.
* Highly organised and detail‑focused, comfortable working in ambiguous or fast‑changing environments.
* Analytical mindset with the ability to interpret KPIs, risks, and commercial impacts.
* Collaborative, proactive, and solution‑oriented approach.
* Understanding of sustainability services (desirable) – Disability Confident.
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger #aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
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