Operations Manager
📅 Full-time, Permanent
Salary - £45,000 - £55,000
We’re supporting a growing SME distribution centre in their search for an experienced Operations Manager to take full ownership of day-to-day operations across warehouse, fulfilment, logistics and last-mile distribution.
This is a hands-on leadership role overseeing a team of 20–30, including pick/pack operatives, warehouse staff, and van drivers, ensuring the seamless movement of goods from goods-in to delivery.
Key Responsibilities:
* Take full ownership of site operations across warehousing, fulfilment, logistics, and distribution
* Lead and manage the performance and development of all operational teams (warehouse, logistics, and drivers)
* Oversee accurate and timely receipt, storage, picking, packing, and dispatch of goods
* Drive improvements in stock control, WMS utilisation, and delivery efficiency
* Ensure full compliance with H&S, transport regulations, and operational standards
* Collaborate with third-party logistics providers, internal teams, and external partners
* Optimise staffing levels, shift planning, and operational workflows to meet demand
* Track KPIs, manage budgets, and implement continuous improvement initiatives
About You:
* Proven background in operations management across warehouse, fulfilment, or distribution environments
* Experienced people leader with strong communication and coaching skills
* Confident with stock systems (WMS), logistics planning, and last-mile delivery processes
* Calm, structured, and effective under pressure in fast-moving environments
* Strong commercial awareness and an eye for process improvement and efficiency gains
This is a brilliant opportunity for an operations leader looking to step into a key role with real autonomy and scope to shape operations as the business continues to grow.