Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since opening in 1902, it has run three minutes fast to ensure our guests never miss their train.
Your Key Responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of each location and its team members, encouraging them to be their authentic selves while providing a local, genuine experience to our guests.
As a valued part of the Forte family, you will:
* Clean and service the allocated Guest Bedrooms and Public areas to the Balmoral Standard
* Ensure the immaculate preparation of our beautiful bedrooms
* Join the dedicated housekeeping team to ensure our guests experience the high level of comfort and quality associated with the Rocco Forte name
* Make guests feel pampered from the moment they enter their room
* Take pride in your work, whether working independently or as part of the housekeeping team
Who Are We Looking For
We seek enthusiastic and dedicated individuals passionate about celebrating the uniqueness of our hotels and guests.
We Are Looking For Team Members Who Bring
* A positive personality
* Excellent communication and interpersonal skills
* Strong attention to detail and a good work ethic
* Support for the housekeeping team
* High personal and professional standards
* Strong instincts for understanding and fulfilling guest needs
* A friendly and professional attitude towards guests and colleagues
* Reliability and dedication
* Team spirit and trustworthiness
* Pride in resolving guest and workplace issues
* Enthusiasm for learning
We offer flexible shifts to fit your lifestyle, whether you prefer daytime or evening hours, helping you balance work and personal life.
Why work with us
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognized and rewarded. It is an ideal place for those seeking growth and excellence in hospitality.
Working with us provides access to the following perks:
* Discounted rates across our collection of iconic hotels
* Discounted food & beverage experiences
* Discounted spa treatments and products
* Extensive learning and development opportunities
* Meals on duty, laundry of uniforms
* Social activities and events
* Recognition & reward programs
* Annual awards
* Employee Assistance Programme
* Cycle to Work scheme
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, an inspiring workplace known for excellence and a welcoming family culture, driven by the passion and commitment of our team members to delight guests and support one another.
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