Overview
Harrods Knightsbridge, England, United Kingdom
We are now seeking a team of hospitality specialists to bring our vision to life and be part of something spectacular. This role will be a fixed term contract from 26 October 2025 to 10 January 2026. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.
The Runner reports to the Head Waiter, Supervisor, or Restaurant Manager. They have a strong understanding of the restaurant’s operational needs and are responsible for supporting smooth service delivery alongside the waiting and running teams. Their contribution helps ensure that the highest standards are consistently maintained. This role has a strong focus on operational excellence, with the key aim of helping to deliver a world-class restaurant experience. Main responsibilities include supporting the restaurant team by delivering food to guests’ tables promptly and ensuring that guest satisfaction remains at the forefront of everything we do.
Responsibilities
* Support the restaurant team by delivering food to guests’ tables promptly and ensuring guest satisfaction remains a priority.
* Assist with smooth service delivery alongside waiting and running teams.
* Contribute to maintaining the highest standards of service and operations.
Qualifications
* Strong customer service focus when dealing with both internal and external parties.
* Good interpersonal and communication skills.
* Excellent time-management skills and the ability to multi-task.
* Flexibility and readiness to adapt to changing priorities.
* Strong work ethic and unwavering commitment to Harrods and brand values.
* Ability to perform duties effectively with minimum supervision and guidance.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our promise to you
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
* A competitive salary plus service charge.
* Overtime paid at time & half
* Minimal late evenings by industry standard
* Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise
* Up to 33% Harrods in-store discount and generous corporate discounts
Uniquely You: We believe in growth and valuing individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we encourage you to apply.
At Harrods we celebrate the personality and authenticity of our people and welcome applications from all cultures, backgrounds, tastes, and experiences. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
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