Security Officer - London Security Officer St Martins Lane Hotel The Opportunity As a Security Officer, you'll be responsible for maintaining the safety and security of our guests, team members, and property. You'll patrol the premises, monitor surveillance systems, and respond swiftly and professionally to any incidents or emergencies - all while delivering exceptional customer service. Key Responsibilities Conduct regular patrols of guest areas, back-of-house, and external perimeters Monitor CCTV, fire alarms, and access control systems Respond to incidents, disturbances, and emergencies with discretion and professionalism Complete detailed incident reports and maintain accurate security logs Support front-of-house and night teams with guest assistance and room access Ensure compliance with all hotel safety and emergency procedures Benefits Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Ideal Candidate Previous experience in a security role, ideally within hospitality or a customer-facing environment Valid SIA licence (or willingness to obtain) Strong communication and conflict resolution skills A calm, professional presence and a strong sense of responsibility Flexibility to work shifts, including nights, weekends, and holidays Hotel St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.