We are looking to recruit a business support assistant to support with funding applications, liaise with social workers and providers, process invoices and maintain financial / service information. The role may also receive initial adopter enquiries, communicate with prospective adopters, process checks, references and monitor progress of assessments.
Responsibilities
* Assist the service area in providing an effective and efficient administrative support function
* Input data as required, entering and maintaining timely data to ensure the efficient processing of service / finance transactions
* Support business functions including enquiry handling, checks/reference processing, grant funding applications, provider set up and communication, payment processing
* Answer routine enquiries from service users, and internal and external customers, and ensure that enquiries are responded to professionally and relayed accurately
* Assist with the response to all customer enquiries and requests for data in accordance with corporate standards and agreed guidelines
* Ensure confidentiality is maintained at all times within the service area
* Maintaining systems / spreadsheets as appropriate to aid monitoring processes and enable the production of accurate records
The Agency
Adoption West is a regional adoption agency and registered voluntary adoption agency that provides adoption services for Bath & North East Somerset, Bristol, Gloucestershire, North Somerset, South Gloucestershire and Wiltshire Councils. Adoption West operates out of 3 hubs across the region, with offices based in Bristol, Gloucester and Trowbridge. This is an exciting time for you to join Adoption West as you will help us build on our achievements and will play a central role in the administration of grant funding for families to access therapy.
Benefits
* It is an organisation with a wealth of experience and has a learning culture, committed to enabling the post holder to grow and develop in their role
* Provides support through supervision and training
* Offers flexible working arrangements, including job shares
* Provides a Local Government Pension Scheme (LGPS)
Application
If you have the experience, skills, knowledge and enthusiasm we are seeking and are looking for a new challenge then we look forward to hearing from you.
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