Job Number 24064219 Job Category Food and Beverage & Culinary Location Sheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management We are hiring for a Food & Beverage Supervisor for our Restaurant Mercante Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair. Rewards for work Benefits for your lifestyle - Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here - World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family. - Work alongside some amazing talent - award winning, experienced hospitality professionals - Discounted room nights & food and beverage - because your well-being means so much - Complimentary laundry, free meals on duty - Access to fabulous and flexible benefits to help you in and out of work POSITION SUMMARY - Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. - Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. - Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. - Complete work orders for maintenance repairs. - Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees - Follow all company and safety and security policies and procedures - Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. - Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. - Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. - Speak with others using clear and professional language. - Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. - Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. - Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). - Stand, sit, or walk for an extended period of time or for an entire work shift. - Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.