ECS Engineering Services Ltd, a leading force in the engineering sector known for our commitment to excellence and innovation. At ECS, we specialise in delivering a wide range of engineering solutions, from complex infrastructure projects to precision manufacturing, with a focus on quality, safety, and sustainability.
Our team is at the heart of everything we do. We believe in fostering a collaborative and supportive environment where every employee has the opportunity to grow and make a meaningful impact. Whether you’re a seasoned professional or just starting your career, ECS offers a dynamic workplace where your skills and ideas are valued.
At ECS, you’ll find a place where you can truly thrive, working on exciting projects that make a difference and share in our dedication to excellence and innovation. We look forward to welcoming new team members to our “built to last” business.
Key Responsibilities
* Attend site to scope and identify solutions to clients requirements.
* Keep clear, accurate records of enquiries, responses, and cost build ups to support the estimate and proposal documents
* Develop proposals which will include well written narrative on the technical aspects of the offer.
* Follow up submission of proposals and proactively follow up client queries to increase levels of customer interaction to secure orders.
* Upon contract win, you will participate in a launch meeting with the project delivery staff to hand over the project, including a detailed breakdown of the successful bid, technical risks and opportunities and support the PM with follow up queries through the early stages of the project lifecycle.
* Ensure all client interactions and activities are recorded accurately
* Work closely with project delivery teams to gather feedback and lessons learned for continuous improvement
* Ensure compliance with ECS policies, procedures and relevant industry standards
* Represent ECS values and act as a brand ambassador in all external interactions
* Support internal reporting, KPI tracking, and monthly/quarterly business reviews as required
* Participate in team meetings, training sessions and cross-departmental collaboration initiatives
* Comply with company Health and Safety policies, procedures and codes of practice
* Demonstrate and uphold Company values
Skills & Qualifications
* Experience of Sewage Treatment and Water Treatment sites and processes.
* Problem solving and solution development skills
* Good communication skills verbally and in writing
* Competent in Microsoft Office (Outlook, Word, Excel)
* Ability to foster strong and collaborative working relationships at all levels
* Ability to process information accurately, quickly and logically.
* Full UK driving licence
Desirable Skills & Qualifications
* Background in civil, mechanical or electrical engineering
* Existing contact base in Severn Trent or Anglian Water
* Knowledge of AMP cycles and procurement within Water Treatment Sector
* Knowledge of CDM roles and responsibilities and H&S considerations in delivering projects.
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