Base pay range
Location: Delamere
Salary: £12.51 per hour
Working Hours: Full-time, 40 hours per week
Days of Work: Average of 5 days per week - Rolling rota with every other weekend off.
Overview
We have an exciting opportunity for a Food and Beverage Supervisor to join our Delamere team. Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Join our team in a stunning forest setting. We are a Certified B Corp dedicated to sustainability and responsible tourism, with a focus on people and the planet.
The Food and Beverage Supervisor will work closely with the Food and Beverage Manager to ensure smooth operations and exceptional service at our Forest Retreat, the heart of our location. The Forest Retreat serves as a reception, shop, and café and provides a welcoming space for guests throughout their stay.
Opening hours are location dependent. Morning shifts start no earlier than 8 am and evening shifts finish by 9 pm, offering a balanced experience in hospitality.
You will be a role model for the team, leading by example and ensuring high standards of service and professionalism. You must deliver exceptional customer service and foster a memorable Forest Feeling for guests.
Your Responsibilities
* Providing support and motivation to the Food and Beverage Team to ensure high morale and productivity.
* Delivering training to the team, ensuring they are knowledgeable and equipped to provide exceptional service.
* Ensuring all areas are properly stocked with the correct inventory and supplies.
* Conducting regular health and safety checks, including food safety and hygiene standards.
* Monitoring and maintaining the quality of food and beverage service, ensuring it meets our high standards.
* Managing the team’s workload, ensuring efficient service and timely order fulfilment.
* Reporting any maintenance or safety issues to the appropriate departments.
* Ensuring compliance with all company policies, food safety regulations, and health & safety standards.
* Leading by example to promote professionalism, teamwork, and outstanding customer service.
What Are We Looking For?
Our ideal Food and Beverage Supervisor is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. A passion for the small details that make a holiday great helps ensure guests return time and again.
* Experience in a fast-paced F&B or retail environment.
* Experience leading a team.
* A positive, can-do attitude and a strong work ethic.
* The ability to work effectively in a team and communicate well with colleagues.
* A willingness to get involved, take initiative, and support the team as needed.
* Attention to detail, ensuring all tasks are completed to high standards.
* A desire to work outdoors in a natural setting and contribute to the team’s success.
* Strong interpersonal skills to build positive relationships with colleagues and guests.
* A flexible approach to working across retail, catering, and table service.
* Great attention to detail, ensuring every guest enjoys a memorable stay.
* Passion for delivering an outstanding guest experience.
* Excellent communication skills.
Why Join Us?
* Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
* Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
* Social events and awards evenings - Celebrate success with your team.
* Pension scheme - Secure your future with our company pension.
* One full paid day to volunteer - Give back to a cause you care about.
* Subsidised meals - Discounted food when working on location.
* Wellbeing events & activities - Focus on mental and physical wellness.
* Save on cabin breaks - Up to 20% off pre-booked stays or last-minute breaks; £75 per cabin. Friends and family also receive 15% off.
* Hundreds of discounts - Save on top brands across the UK.
Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.
Click Apply now to start your journey with us. Don’t miss out on this fantastic opportunity!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Note: This description excludes extraneous job feed items and duplicate headings found in the original posting. It preserves core responsibilities, qualifications, and benefits.
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