We own and operate a wide range of specialist rail plant. Our teams work in collaboration with our clients on a broad variety of activities, from small installation projects through to large complex engineering schemes across the UK. Our highly skilled people hold competencies to operate and maintain a variety of on‑track machines such as tampers and ballast regulators, through to Kirow cranes and RRV’s with specialist attachments. We work with clients across main line railways, depots, overground mass transit networks and tramways, along with private sidings and heritage railways, delivering a variety of projects, including maintenance, overhead line installations, bridge installations and track renewals. The role involves leading sales and marketing & innovation projects within the VolkerRail Plant Operations and Maintenance team, ensuring commercial objectives are met and contracted works are delivered cost‑effectively in line with customer satisfaction. We are looking for someone who wants to develop their career as part of a successful team making a direct contribution to the ongoing success of the business. The successful candidate will be joining the existing team who deliver to a high standard with the Kirow, Beaver and OTP machines while managing any shortfall within our internal market with optimal utilisation of cross‑hire machines.
Key responsibilities
* Assisting in monitoring the performance of our internal and cross‑hire Plant ensuring high customer satisfaction.
* Managing updates/status reports/other information as required to inform VR Plant management team of all site/machine concerns. This will involve liaising proactively with engineering, commercial, finance and HSQES colleagues.
* Coordinating with Operations Managers, the Business Manager, and the Commercial team to ensure the POM orderbook consistently reflects and supports the commercial objectives of the POM business stream.
* Managing the preparation and submission of quotes and tenders for POM Plant Operations as well as managing cancellation and refunds due to operational issues.
* Ensuring all required Key Performance Indication factors are relevant and in date.
* Engaging with prospective internal and external clients to understand their needs and requirements regarding plant and machinery operations.
* Relationship Management, establishing, nurturing, and maintaining effective partnerships with customers and stakeholders.
* Identifying and developing business opportunities to improve profit margins and maximise machine utilisation.
* Development of alternative/innovative solutions to ensure plant utilisation.
Qualifications & key requirements
You will ideally have experience of working in the accounts manager environment within rail and / or civil engineering sectors. You will have an analytical approach, good communication and ICT skills together with the ability to work under pressure to fixed deadlines. The ideal candidate will also need to be a strong negotiator with proven leadership skills within a contracting background.
A full driving licence is required for the role together with the ability to be flexible, as there will be the requirement to visit sites and clients.
About VolkerRail
VolkerRail is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure. By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerRail are able to ensure our staff provide unrivalled resources and expertise to our clients.
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. You can read more about our FIR Strategy as well as our partners here Fairness, Inclusion and Respect | VolkerWessels UK, VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Benefits
* Competitive salary
* Competitive annual leave and an additional day off on your birthday
* Private medical care
* Pension
* Life Assurance
* Cycle to Work scheme
* Shopping and restaurants vouchers, rewards, and discounts
* Training and development opportunities – comprehensive skills‑based training
* Family friendly policies including enhanced maternity benefits
* Flexible working opportunities
* Employee Assistance programme
* Mental health, physical health, and financial support
* 24/7 Virtual GP service
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