Are you a night owl?
Do you thrive on delivering outstanding customer service?
The important stuff:
Free health club membership (T&Cs apply)
Discounts across golf including membership, guest rates, green fees, buggies and clothing
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development opportunities available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!
What will I do?
You’ll manage the reception during the night, greeting guests upon arrival, administering check-ins and check-outs, and ensuring all guest inquiries/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
Ability to work with minimum supervision
Passion for delivering exceptional guest service
Courteous and pleasant attitude
Conflict resolution experience
Curious to find out more?
Telford Hotel, Spa & Golf Resort is located in Telford and is a 4-star, 114-bedroom property. Our hotel overlooks the Ironbridge Gorge with an 18-hole golf course, and the dining options include the 1779 restaurant, Gorge bar & lounge, and we offer afternoon tea as well as private dining and meeting spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection is proud to be a Disability Confident employer and is committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments during the recruitment process, please let us know so we can make the necessary arrangements.
The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.
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