Overview
Field Sales Technical Support - Graduate role at Epwin Group Plc.
Job Purpose
Assist the Technical Manager and the broader technical team by providing comprehensive Field Technical customer and internal R&D team support. This role requires collaboration across production, quality control, sales, and marketing departments, facilitating professional development opportunities across diverse technical disciplines.
Key Accountabilities
* Collection and compilation of evidence for projects, including new product development and value-added solutions for new build and specification markets.
* Development of technical documentation, including standards, updates to Building Regulations, new products, and emerging market trends.
* Design and implementation of training programs and delivery methodologies.
* Analysis of quality-related issues to identify root causes and deliver corrective and preventive actions.
* Generation of innovative ideas through alternative working methods and/or manufacturing processes.
Key Experiences and Skills Required
* Logical research methodologies and data analysis techniques.
* Proficient in generating clear, comprehensive reports in both verbal and written formats.
* Strong presentation capabilities.
* Positive understanding of environmental sustainability initiatives.
* Engagement in quality assurance and quality control processes to drive improvements.
* Prior involvement in evidence-based improvement initiatives.
Desirable Skills, Qualifications and Experience
* CAD/CAM knowledge and a mechanical hands-on approach to problem solving
* Appreciation of lean manufacturing principles and an interest in future technological developments
* Manufacturing/engineering or other technical/science-based degree.
* Curious, with a positive approach to self-learning across technical industry sectors.
* Willingness to participate in industry groups and forums and report observations and findings.
Personal Attributes
* Action orientated – Able to deal with problems in appropriate time frames
* Driven by results – Decisive, confident addressing problems and opportunities, challenging activities to improve performance, demonstrate willingness to challenge accepted methods and standards
* Effective communication – Clear concise written and spoken, ability at all levels, customer, supplier and internal
* Strategic agility – recognition of a changing need and speed of response, rapid reaction to challenges
* High Standards – motivation to improve standards and thereby making a real difference, challenging inadequate solutions
* Integrity and trust – commitment to openness, honesty, loyalty and high standards
Senioriy level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
* Industries: Building Materials
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