Job Description
Operations Manager-Northern England (Covering Northumberland, Greater Manchester, North Yorkshire, Lancashire and Nottinghamshire)
An amazing opportunity has come through to work for a leading UK charity to support a major service delivery model supporting a government based contract plus some additional initiatives and outreach work across the North of the UK.
The ideal candidate will have an engaging leadership style, will be highly organised and provide the support, fun and clarity of communication to ensure the direct reports (4 Managers) feel supported, engaged and able to deliver the work needed to specific SLA's and compliance of this complex government contract.
You’ll oversee operations across a regional network of supported accommodation and outreach services. Managing Service Managers and up to 100 staff, you’ll ensure high standards of delivery, compliance, and financial control while also being strategic and support the overall quality of services and operational excellence/Process efficiency. You’ll report to the Head of Operations and manage an annual budget of around £6m.
You’ll lead people, monitor performance, develop new service opportunities, and ensure your teams deliver consistently high-quality support. You’ll also contribute to long-term strategic planning and identify opportunities to grow and improve regi...