Make a Meaningful Impact in a Remote Customer Success Role
Are you passionate about helping people grow professionally? As aCustomer Success Manager, you’ll play a key role in driving client satisfaction, retention, and long-term success. Thisremote contract opportunityis ideal for individuals who thrive in client-facing roles and want to contribute to a fast-growing digital education company.
About Us
We’re a rapidly expandingdigital education and media companythat empowers professionals to explore new career paths using proven systems and online tools. Our mission is to support long-term career transformation through accessible, high-impact learning experiences.
We’re looking for aCustomer Success Managerto lead strategic conversations, guide users through career discovery, and introduce solutions that drive meaningful change.
Key Responsibilities
* Build and maintain strong customer relationships by aligning product features with client goals
* Lead onboarding and training sessions to maximize product adoption and engagement
* Identify upsell and cross-sell opportunities using data insights and qualified leads
* Promote product features and educational content via webinars, email campaigns, and check-ins
* Collaborate with product, marketing, and support teams to improve customer experience
* Manage client success processes and coordinate enablement resources
What You’ll Bring
* Proven experience incustomer success,account management, orclient services—preferably indigital media,education technology, orSaaS
* Strong communication and relationship-building skills
* Analytical mindset with the ability to turn insights into action
* Proficiency with CRM tools and virtual platforms like Zoom
* Ability to work cross-functionally and adapt in a fast-paced environment
* Passion for continuous learning and professional development
* Self-starter attitude with a proactive, solution-oriented approach
Why Join Us?
* Remote Flexibility– Work from anywhere while staying connected with a global team
* Career Growth– Opportunities to advance as the company scales
* Creative Freedom– Make an impact with your ideas and initiatives
* Inclusive Culture– Collaborate in a supportive, diverse, and empowering environment
* Purpose-Driven Work– Help others achieve meaningful career change
* Job Type: Contract
* Location: Remote
* Compensation: Performance-based, tied to clear KPIs and outcomes
Apply Now
If you're ready to make a real impact while enjoying flexibility and growth, we’d love to hear from you.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Contract
* Industries
Education
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