Employer: Wokingham Borough Council
Salary: £46,412 - £51,357 Per Annum, Plus Benefits
Location: Shute End, Wokingham
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week
DBS Check: Yes
Closing Date: 01/03/2026
Reference: 713343
Overview
We have a fantastic opportunity for a Development Lead to join our Adult Social Care Team at Wokingham Borough Council on a full‑time, permanent basis. In this role, you will lead the development and improvement of our Adult Social Care case management system, Mosaic, ensuring it is used effectively and supports staff and residents in the best possible way. Working closely with the Adult Social Care Development and Insight Manager, you will enhance Mosaic’s functionality, improve user experience, and strengthen the quality of management information required for statutory reporting and informed decision‑making.
You will also play a key role in identifying opportunities to improve systems and business processes across Adult Social Care—defining requirements, proposing practical solutions, and helping shape how the service uses its digital tools to deliver better outcomes.
Wokingham Borough Council is proud to be part of the Social Care Future movement, committed to helping people live in a place they call home, with the people and things they love, doing what matters to them.
This is a fantastic chance to join an award‑winning local authority and contribute to a service recently recognised as one of the highest performing in the country following our CQC inspection.
Benefits
* ⭐ Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays
* ⭐ Local Government Pension Scheme (actual contribution details to follow)
* ⭐ GP Helpline 7 days a week
* ⭐ Employee Assistance Programme with a 24/7 Your Care confidential helpline
* ⭐ Free Eye Tests and Flu Vaccines
* ⭐ Free Onsite Gym (located at Shute End, Wokingham)
* ⭐ Salary Sacrifice Schemes – including Car and Cycle to Work
* ⭐ Local & Lifestyle Discounts – savings on shopping, entertainment, restaurants, and more
* ⭐ Move through Menopause Course
* ⭐ Sports & Social Group Activities – running, football, cricket, and more
* ⭐ Learning & Development Opportunities
* ⭐ Employee Networks
* ⭐ And more!
Key Responsibilities
* Ensure that Mosaic business processes align with Adult Social Care service requirements and deliver information for officer and management decision making, taking responsibility for identifying and driving improvements with systems and business processes.
* Support the Development and Insight Manager in leading Mosaic projects with the aim of maximising the use of available technology within all social work processes.
* Lead on the system change request process for Mosaic (Adult Social Care), manage any required meetings and discussions in relation to system changes, advise all stakeholders on system functionality with regards to operational requirements.
* Actively monitor changes to legislation and statutory reporting requirements and lead on any required system development and business process changes.
* Produce Project Plans including key milestones, key outputs, resource requirements documented, testing and training plans developed, detailed outcomes and evaluation and monitoring criteria considered.
Candidate Requirements
* Experience of Mosaic or other similar case management systems
* Experience with Business Analysis and Project Management
* Strong analytical and problem‑solving skills and ability to think ‘outside of the box’ for process improvements
Our Area
Wokingham Borough sits in the heart of Berkshire and is well connected to Reading and central London. It includes a historic market town, welcoming villages and miles of beautiful green spaces. We have excellent schools, a strong local economy and a safe, thriving community. We’re growing as a borough and have committed to becoming a Marmot borough, making fairness, prevention and early support central to everything we do. It’s a place with real opportunities to make a positive impact.
For more information about this opportunity, please contact Nick Hammond (Service Manager; Development and Insight) via email nick.hammond@wokingham.gov.uk
Closing date: 01/03/2026 at 23:00
Wokingham is an equal opportunities employer.
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