* High school diploma or equivalent; technical certifications or coursework in IT or AV technology is a plus.
* Proven experience in providing IT support in an office environment.
* Strong problem-solving skills and attention to detail.
* Basic understanding of audio and video equipment and their functions.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Willingness to travel to various client locations as needed.
* Ability to lift and carry equipment up to 50 lbs.
* Note: Freshers from a technical education background with at least one year experience are encouraged to apply. They would need to demonstrate a very high learning curve for this role.