Overview
The Role: We are seeking a talented and motivated General Manager (First time GMs are welcome) to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations.
General Manager: Up to GBP 40,000
Key Duties
* Oversee daily operations, ensuring high standards of customer service and operational efficiency.
* Lead, train, and develop the team to maintain performance and engagement.
* Communicate clearly and professionally with both team members and customers.
* Supervise staff during shifts, providing on-the-spot support and direction.
* Manage stock levels and assist with ordering and inventory control.
* Organise promotional events and support marketing initiatives.
* Collaborate with senior management to identify and implement performance improvements.
Requirements
* Proven experience in a supervisory or management role in a hospitality, events, or leisure setting.
* Strong leadership and team development skills.
* Excellent communication and customer service abilities.
* Ability to multitask and remain calm under pressure.
* Previous experience in private functions or event coordination is highly desirable.
If you are keen to discuss the details further, please apply today or send your CV to Kate B or call 790.
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