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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time
About the Role
At Virgin Media O2, we're committed to making every interaction meaningful. As a Retail Advisor, you'll be part of a team delivering exceptional customer service, helping customers find products and services that suit their needs.
What You'll Be Doing:
1. Welcoming customers with a friendly and approachable attitude.
2. Building rapport to understand their needs and recommending tailored solutions.
3. Showcasing our innovative products and achieving performance goals.
4. Maintaining an inviting and organized store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and one of the most-loved mobile brands. As one of the country's largest companies, we're expanding our offerings to millions of new customers.
The Must Haves:
* Confidence, strong communication skills, and a passion for excellent service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to various shifts and customer demands.
* An open mind, eager to learn and grow in a fast-paced retail environment.
Additional Qualities:
* A genuine interest in technology and its benefits.
* Previous experience in retail, sales, or customer service (not essential).
* A proactive attitude and team spirit to thrive collaboratively.
What We Offer:
We support your success with a comprehensive induction, including a 4-day (30 hours) training program within your first two weeks. Benefits include:
* A competitive hourly rate of £12.40, with potential earnings through our accreditation program.
* Opportunities for progression via our accreditation program.
* 23 days' annual leave, plus a day off for your birthday, with options to buy or sell leave.
* An excellent pension scheme, matching up to 10%.
* Employee BUPA medical cover, healthcare, and life assurance.
* Family-friendly policies, including neonatal leave, 14-week paternity leave, and carers leave.
Next Steps
Our Recruitment Process:
After applying, you'll be invited to complete an online assessment. Successful candidates will be contacted by a recruiter to discuss the role further.
Join Us!
This is an opportunity to create memorable moments for our customers and build a rewarding career. Apply today and bring your passion for people and technology to Virgin Media O2!
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