Sheffield, S1 4EB
£38,795 per annum
Permanent, Full Time
We have an exciting opportunity for a new Performance & Fidelity Manager to work within our Work and Wellbeing team.
The successful candidate will drive contractual performance and compliance across our employment services, will uphold the high-performance culture in our teams, and will ensure that our services adhere to the IPS Fidelity Framework.
For our perfect candidate we are offering a flexible role, working in a caring and friendly team, with a great package of benefits.
More About The Role
The Performance & Fidelity Manager will report to the Head of Work & Wellbeing, and work across our employment teams. The focus of the role is to:
* Drive effective contract performance management across Work & Wellbeing services.
* Ensure that our Work & Wellbeing services operate at the highest standard against the IPS Fidelity framework and other regulatory or quality standards.
* Uphold the high-performance culture in Work & Wellbeing and work closely with LiveWells Quality & Impact Manager to drive continuous improvement by leading action plans and ensuring audit recommendations are achieved.
* Oversee compliant data collection, storage, analysis and dissemination to internal and external stakeholders, including monthly MI returns and provision of performance data to Work & Wellbeing commissioners, funders and internal teams.
* Lead a small team to support contractual performance and compliance, and work collaboratively with our Head of Business Development & Contracts and our central Performance & Data team.
Who You Are
Our Performance & Fidelity Manager will be performance driven with a commitment to quality and high standards.
The Successful Candidate Will Have The Following
* Excellent in-depth knowledge and understanding of IPS Fidelity and other supported employment models.
* Experience of achievement in a target-driven environment and ability to drive improvement through focused performance management.
* Ability to lead, motivate and inspire others.
* Previous management experience supporting performance, quality and compliance.
* Strong analytical and data skills.
Our Wider Benefits
* Salary 5A: £38,795 per annum
* Generous holiday entitlement 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
* Pension contribution
* Excellent flexible working options including Flexi Time, Condensed Hours, Part Time, and Job Share.
* Excellent benefits including:
o SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health
o Westfield Health (employer paid)
o Counselling
o Discounted Gym membership
o Cycle to work scheme
o Access to a wide range of programmes to train and develop you.
We are an equal opportunities employer and welcome applications from all backgrounds. We are a Disability Confident Employer and guarantee the opportunity to demonstrate their abilities at interview for disabled applicants who meet the essential criteria for the role.
Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.
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