Customer Service
Location: Marsh Barton, Exeter
Salary: £29,000 per annum
Hours: Monday to Friday, 8:00am – 5:00pm
The Role
We are looking for a Customer Service Administrator to join a busy and friendly team based in Marsh Barton. This is a key position supporting both customers and internal operations, helping to ensure everything runs smoothly day-to-day.
Responsibilities
* Handling incoming customer enquiries via phone and email
* Processing orders and updating internal systems
* Coordinating with internal teams to ensure timely service delivery
* Managing customer records and documentation
* Resolving queries in a professional and efficient manner
* Providing general administrative support to the team
Requirements
* Previous experience in a customer service or administrative role
* Excellent communication skills, both written and verbal
* Strong organisational skills and attention to detail
* Confident using Microsoft Office and internal systems
* A proactive and positive attitude with the ability to work as part of a team
What’s on Offer
* Salary of £29,000
* Monday to Friday working hours (no weekends)
* Friendly and supportive working environment
* Life assurance cover
* Free Employee Assistance Scheme
* Opportunities for development and progression
Apply now if you are organised, personable, and enjoy working in a fast-paced environment.
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