Principal Azure Engineer – Softcat
Softcat is a £1‑billion+ technology solutions business that partners with leaders such as Apple, Microsoft and Adobe. In this role you will be a key escalation point for our Azure Cloud Operations team, driving the quality, reliability and continuous improvement of our Managed Service.
Responsibilities
* Act as the technical escalation point for complex Microsoft Azure incidents, changes, service requests and problem records.
* Meet and exceed the Key Performance Indicators (KPIs) defined by the Support Team Manager.
* Own the automation and continuous enhancement of our Managed Service, collaborating across teams to deliver innovation and reliability.
* Partner with the Service Delivery team to ensure customers receive exceptional support and service.
Qualifications
* Strong scripting skills in Python, Bash and PowerShell.
* Relevant Azure certifications and experience with Infrastructure-as-Code tools such as Terraform.
* Proficiency with Git, CI/CD pipelines (GitHub Actions preferred) and Kubernetes in an enterprise environment.
* In‑depth knowledge of relational databases (SQL, MySQL) and networking fundamentals (TCP/IP, DNS, load balancing, firewalls).
* A passion for continuous learning and staying current with emerging cloud technologies.
Flexible Working
* Hybrid model – 2 days in the office, 3 days working from home.
* Flexible core hours to accommodate personal commitments.
* Support for school pick‑up and drop‑off arrangements.
Diversity & Inclusion
Softcat is committed to creating an inclusive environment. If you have a disability or neurodiversity, we can provide support or adjustments throughout the recruitment process. All information shared will be handled confidentially.
Apply Now
To become part of our success story, apply now and advance your career with Softcat.
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