Overview
Join to apply for the Customer Service Advisor Yard role at Jewson.
At Jewson, part of STARK Building Materials UK, we are committed to a dynamic workplace where ideas are welcomed and celebrated. We offer a fulfilling environment with opportunities for career growth, a competitive salary, staff discounts, life assurance, and generous holiday entitlement.
Location: 79 Ringwood Road, Parkstone, Poole, BH14 0RA
Hours: 7.00 – 17.00, Monday to Friday, and every other Saturday morning 8.00 – 12.00.
Key Responsibilities
* Welcome customers to the branch and engage with their projects.
* Become familiar with product lines to offer informed advice and support, aligned with Jewson Values.
* Assist with preparing customer orders, and load/unload vehicles using a forklift (training provided).
* Check incoming deliveries and report missing or damaged products.
* Maintain stock levels in shop and yard areas and conduct regular stock counts.
* Keep the branch clean and presentable to create a positive first impression.
* Prioritise Health & Safety and demonstrate safe working practices.
What’s in it for you?
* Pension plan with Legal & General.
* Life Assurance: 2x basic salary on day one; with Pension Savings Plan and minimum 4% contribution, the benefit may increase to 4x.
* WorkPerks – access to discounts via Reward Gateway.
* Aviva Digicare+ Workplace App (digital GP, medical opinions, mental health support, bereavement service, nutritional guidance).
* Voluntary benefits such as Car Salary Sacrifice, Cycle2Work, Benenden Healthcare, and Critical Illness Cover.
* Employee Discount.
* Refer a Friend scheme.
* Wellbeing Centre via WorkPerks.
* New Reward and Recognition programme – launching soon.
Required Skills And Experience
* Previous industry experience preferred but not essential.
* Strong organisational skills with the ability to prioritise tasks.
* Excellent communication skills.
* Confident working both indoors and outdoors.
* Health and safety focused.
* Comfortable with extensive manual handling of bulky items.
About Us
At Jewson, part of STARK Building Materials UK, we are dedicated to providing top-quality products and exceptional service. We are a friendly, collaborative team committed to doing things well. If you’re ready to join a team that values great service, we want to hear from you. Apply today!
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