Job Description
We’re looking for a Credit Controller to help keep our accounts running smoothly. In this role, you’ll liaise with our Global Business Service (GBS) team to maintain accurate accounts receivable records, resolve payment queries, and keep cash flow on track.
What you’ll do:
1. Chase overdue invoices via phone, email, and letter to meet targets.
2. Process and issue receipts for payments and credit card transactions.
3. Monitor unapplied payments and ensure AR ledgers are up to date.
4. Support invoice and credit note production, cheque banking, and Oracle system queries.
5. Assist with credit checks, data updates, and legal debt recovery actions where needed.
6. Provide excellent customer service to internal and external clients.
Qualifications
What you’ll bring:
7. Administration experience, ideally within a financial department.
8. Strong knowledge of Microsoft Excel and Word.
9. Ability to work independently and as part of a team with strong attention to detail.
10. Clear, proactive communication skills to resolve queries quickly and professionally.