Overview
We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their shopping experience. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to engage with customers effectively. Multilingual candidates are highly encouraged to apply, as we value diverse communication skills within our team.
Duties
* Greet customers warmly and assist them in locating products within the store.
* Provide knowledgeable answers to customer inquiries regarding products and services.
* Engage in upselling techniques to enhance customer purchases while maintaining a positive shopping environment.
* Maintain an organised and visually appealing sales floor through effective merchandising strategies.
* Process transactions accurately using the point-of-sale system, ensuring a smooth checkout experience.
* Handle customer complaints or concerns with professionalism and courtesy.
* Assist in inventory management, including stock replenishment and organisation of merchandise displays.
* Uphold company policies and procedures while promoting a safe and welcoming atmosphere for all customers.
Qualifications
* Proven experience in retail or customer service is preferred but not essential.
* Strong communication skills in English; proficiency in Spanish or other languages is an advantage.
* Basic math skills for handling transactions and managing cash effectively.
* Excellent time management abilities to prioritise tasks efficiently during busy periods.
* Demonstrated organisational skills to maintain an orderly workspace and product displays.
* Familiarity with phone etiquette for handling customer inquiries over the phone is beneficial.
* A positive attitude, willingness to learn, and ability to work collaboratively within a team environment. Join us as we strive to create an exceptional shopping experience for our customers
Job Types: Full-time, Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 40 – 50 per week
Work Location: In person