Swansea, United Kingdom | Posted on 28/05/2026
About Scrumconnect Consulting
Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference.
Visa sponsorship available for eligible candidates
Strong focus on work-life balance with a flexible hybrid model (3 days onsite)
Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts
Based in Swansea, South Wales — three days per week on-site
About the Role
We are seeking an experienced and data-driven Product Owner to join a large-scale UK government agency. In this role, you will be accountable for the vision, backlog, and measurable outcomes of one or more critical digital products within a complex transformation portfolio. Operating in a blended multidisciplinary squad of civil servants and supplier staff, you will act as the vital bridge between business stakeholders, end-users, and the engineering team.
You will own the product roadmap, ruthlessly prioritise the backlog, and ensure the team is continuously building high-value, secure, and user-centred features. You will be working on high-volume, citizen-facing transactional services that handle millions of interactions, making it essential to balance legislative timescales, cross-government dependencies, and robust security constraints.
Key Responsibilities
* Define and communicate a compelling product vision, roadmap, and measurable success criteria that align with the organisation's strategic aims and core user needs.
* Own, maintain, and dynamically prioritise the product backlog, writing and refining user stories with clear, testable acceptance criteria.
* Act as the single decision-making authority for the delivery squad regarding scope, sprint priorities, and the acceptance of delivered increments.
* Define and track product KPIs and OKRs, utilising analytics, A/B testing, and user research data to inform backlog prioritisation and continuous improvement.
* Collaborate closely with Agile Delivery Managers, Business Analysts, and Solution Architects to ensure stories are well-defined, technically sound, and ready for development.
* Ensure all product increments rigorously meet the Government Digital and Data (GDD) Service Standard, WCAG 2.2 accessibility guidelines, GDPR/data protection regulations, and secure-by-design governance.
* Continuously engage with business stakeholders, policy owners, and end-users to validate product direction, build consensus, and negotiate competing priorities.
* Support and guide the product through agile delivery phases (discovery, alpha, beta, live), producing and maintaining necessary documentation to pass formal service assessments.
Requirements
* Proven experience as a Product Owner or Technical Product Manager on complex, high-volume, customer-facing government digital services.
* Demonstrable expertise in backlog management, user-story writing, and sprint prioritisation within agile, multidisciplinary squads.
* Deep, practical understanding of the GDS Service Standard, with hands‑on experience contributing to or leading alpha, private beta, and public beta service assessments.
* Strong skills in user research and data-driven decision-making, using both qualitative insights and quantitative analytics to shape strategic product roadmaps.
* Excellent communication and relationship‑management skills, capable of influencing senior civil servants, legal teams, policy owners, while managing regulatory timelines.
* Solid understanding of API-first, cloud-native (e.g., AWS) product architectures, enabling credible engagement with software engineers and technical architects.
* Recognised agile product management qualifications, such as Certified Scrum Product Owner (CSPO) or SAFe Product Owner / Product Manager.
* Experience integrating products with cross‑government platforms (e.g., identity verification services, digital wallets, payment gateways, notification systems).
* Experience supporting migration of services from legacy platforms to modern environments while maintaining service continuity.
* Advanced proficiency with agile delivery tooling (e.g., Jira, Confluence), user research tools, and data analytics platforms (e.g., GA4, AWS CloudWatch).
What we offer
* Competitive salary with annual review
* Company pension scheme
* Generous annual leave entitlement
* Critical illness cover
* Relocation support of £3,000 – £5,000
* Visa sponsorship for eligible candidates
* Access to learning and development resources
* A supportive, inclusive working environment
Scrumconnect Consulting is an equal opportunities employer. We are committed to building a diverse and inclusive team and welcome applications from all backgrounds, regardless of age, disability, gender, ethnicity, religion, or sexual orientation.
#J-18808-Ljbffr