Job Title
Customer Director
Company Description
Leading European Applied AI firm recently acquired by Accenture, specializing in custom machine learning solutions for Life Sciences.
Job Description
As Customer Director, you will act as a strategic partner to major pharmaceutical firms, lead a cross-functional delivery team of 10, and own high-impact accounts end-to-end. You will bridge the gap between technical AI innovation and commercial business value, scaling custom-built solutions that accelerate drug discovery and optimize clinical trials.
Location
London, UK
Why this role is remarkable
* Join Europe’s premier applied AI powerhouse at a unique inflection point, combining the agility of a specialist AI team with the global reach and client base of Accenture.
* Lead high-stakes engagements that move beyond theory, delivering bespoke AI models that solve the hardest problems in drug target identification and market access.
* Enjoy elite perks including an unlimited annual leave policy, hybrid working, and a performance-linked bonus potential of up to 50% annually.
What You Will Do
* Drive revenue growth by identifying strategic opportunities to expand current pharma accounts and onboarding new global Life Sciences clients.
* Lead commercial negotiations and partner with the Business Unit Director on accurate sales planning and forecasting for large-scale AI transformations.
* Translate complex data science and machine learning concepts into compelling business use cases for C‑suite stakeholders and senior budget holders.
The Ideal Candidate
* Brings a proven track record in top‑tier consulting (e.g., McKinsey, BCG, IQVIA, or ZS) with deep expertise in the Life Sciences or Pharma sectors.
* Demonstrates experience leading and selling large-scale AI or digital transformation projects that delivered measurable commercial impact.
* Possesses strong leadership skills with a background in coaching cross‑functional teams of delivery and engagement specialists to excellence.
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