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Operations manager - charity

Stoke-on-Trent
Brook Street
Operations manager
Posted: 24 August
Offer description

**Join Us as Our New Operations Manager**


Job Role: Operations Manager
Location: Burton upon Trent
Salary: £40,000 to £45,000

I am currently working with a charity that is more than your standard charity, they are a community. Rooted in Christian values, they are here to serve, support, and uplift those who need them the most.
As they step into a new chapter of growth and transformation, they are looking for a compassionate and driven Operations Manager to help lead the way.

This is a unique opportunity to make a real difference. You'll be at the heart of their mission, helping shape the future of their services while supporting the people who make it all happen- the staff, volunteers, and clients.


The Role:
- Leading with Purpose
- Guide and support teams across housing services, retail shops, and foodbank.
- Create a positive, inclusive environment where staff and volunteers feel valued and empowered.
- Provide thoughtful leadership and coaching to key managers.
- Champion our Christian ethos, fostering a culture of care, respect, and collaboration.
- Promote safeguarding, wellbeing, and equality across all areas of the organisation.
- Work closely with the Chief Executive and Finance Team to manage budgets and resources wisely.
- Oversee financial performance, rent collection, maintenance, and service standards.
- Ensure we meet all legal and safety requirements, while pushing forward our sustainability goals.
- Help shape our strategic direction through business planning, risk management, and performance monitoring.
- Collaborate with trustees, committees, and external stakeholders to share our vision and impact.
- Stay curious and committed to your own development-spiritually, professionally, and personally.
- Take part in training, events, and learning opportunities to stay ahead of sector trends and challenges.

To be successful within this role; We are looking for a natural leader with a heart for service and a head for strategy. You will bring at least 3 years' experience in operations or senior management, ideally within the charity or housing sector, and you will be confident in managing budgets, contracts, and teams.

You will be someone who:
- Leads with empathy, integrity, and purpose.
- Thrives in a fast-paced, people-focused environment.
- Is passionate about making a difference in the community.
- Ability to work with and understand those disenfranchised and people in poverty
- Lives out their Christian faith in a way that uplifts and inspires others.
- Strong interpersonal skills and communication skills, both verbal and written to develop networks, including presentation skills.
-Demonstrate a Christian faith to support the Christian Aims and Purposes

To be considered for this role CLICK APPLY or contact Carina in our Midlands Branch


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