Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Team at L&Q: We're looking for a forward-thinking Process Architect to lead the way in designing, improving, and governing L&Q's business processes. This role plays a key part in shaping our Target Operating Model and driving real change across the organisation. You'll help boost efficiency, embed best practice approaches like Lean and Six Sigma, and make sure our business architecture is aligned with our overall strategy. You will join an agile, high-performing and values driven team at the heart of L&Q programme of change, tasked with helping to turn L&Q's five-year Corporate Strategy, L&Q Future Shape, into a reality. You will work closely with teams across Technology, Data, HR, and Strategy to strengthen our enterprise architecture, ensuring our processes deliver great results for both customers and the business. Our Corporate Strategy highlighted our priorities as well as how these will be underpinned through 'operational excellence'. For L&Q, this means delivering the best total cost solution for our customers through reliable, consistent and repeatable products and services. We want our customers to know what to expect of us, and know that we will deliver on this, time and time again. If this sounds like you, we would love for you to apply! What you'll bring: • Proven leadership and experience in business process design, improvement and architecture within complex environments. • Strong expertise in Lean, Six Sigma, and other process optimisation methodologies. • Experience working across business functions to deliver enterprise-wide change. • Strategic thinker with the ability to connect day-to-day operations to broader organisational goals. • Strong communication and influencing skills, capable of engaging stakeholders at all levels. A Recruitment Advocate will join this recruitment process as a panel member. This is part of an internal scheme supporting our recruitment process to be fair, transparent and consistent, particularly at senior levels. If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! TJ