* Remote
* Trowbridge
* Customer Service & Operations
* Full Time
* Closing on: Feb
* 52,000
Do you have excellent relationship management skills and the ability to build strong professional networks? Do you come from a commercial vehicle background and have an awareness of dealer and repairer networks?
If your answer is 'yes' then, keep reading.
Who we are.
From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions we're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.
What you'll do.
You'll join the Supplier Relationship Management Team, reporting to the Supplier Manager and working closely with audit and admin colleagues to support the function. As a SRM Network Supplier Manager, you'll be the face of Novuna Vehicle Solutions across our partner network and 3rd-party garages. You'll be managing a network of key suppliers by overseeing performance, reviewing and negotiating rates, sourcing new suppliers, and terminating relationships when necessary to ensure a high-performing and compliant network.
This is a home‑based position that includes national travel and weekly attendance at our Trowbridge office.
You'll also:
* Manage supplier performance issues, resolving problems or removing repairers from the network when required
* Source and onboard new repairers as needed, ensuring compliance with company policies and procedures
* Maintain rate cards and conduct annual rate negotiations
* Conduct regular reviews and audits, including spot checks with garages
What you'll bring.
With strong credibility in the automotive industry, commercial vehicle knowledge is an advantage. You're a self‑managing individual with strong relationship‑building skills who can confidently represent Novuna Vehicle Solutions. You demonstrate excellent work ethic, posses solid IT literacy and bring technical understanding and assurance. In addition, you thrive in a collaborative environment and are a committed team player.
You'll be a great fit if you have:
* Knowledge of the motor trade, with a solid understanding of how dealer and repairer networks operate
* Excellent presentation skills, professional approach, and effective networking abilities
* IT literacy, with proficiency in Microsoft Office applications
* Proven negotiation skills across all levels, from boardroom to workshop
What's in it for you?
Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.
Our offer to you includes:
* An excellent bonus scheme
* Company car or cash alternative – with fantastic EV incentives
* Flexible hybrid working
* 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
* Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
Being yourself.
At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.
Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.
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