This role sits within the Biometrics Integration Product Family, delivering critical services that underpin the UK Home Office’s Visa, Immigration and Border Systems. These high-volume, mission-critical services process hundreds of thousands of transactions each day and form part of the UK’s national infrastructure.As a Senior Product Manager, you will lead backend product delivery across APIs and microservices, shaping product vision, setting priorities and driving high-quality outcomes. Working within a multidisciplinary environment, you will collaborate closely with engineering, architecture, security, operations and policy teams to deliver secure, resilient and scalable services.This is a complex role requiring strong stakeholder management, strategic thinking and the ability to balance operational delivery with longer-term objectives, whilst leading teams through technical and organisational complexity.What you will doDefine and evolve the product vision, engaging teams and stakeholders throughout its development.Lead the creation of roadmaps, release plans, and lifecycle strategies from inception to retirement, contributing to departmental planning.Manage the full product lifecycle, including discovery, alpha, beta, and live phases, ensuring successful service assessments.Represent user needs throughout delivery, championing user‑centred design and decision‑making.Prioritise development work by maintaining a balanced product backlog that reflects both immediate needs and long‑term business value.Provide final sign‑off on completed functionality before deployment to production environments.Use product data and user feedback to drive continuous improvement, generating ideas for new functionality and promoting evidence‑based design.Ensure product quality meets standards such as the Government Digital Service Standard, Technology Code of Practice, TDA standards, and accessibility legislation, while advocating these across the department and wider government.What you will bringInvestigating patterns and trends identify and resolve problems.Working in the delivery of technology‑based projects.Budgeting and financial control skills as well as commercial awareness.Communicating using a variety of methods (written reports, verbal feedback, presentations etc.), applying the appropriate method to each scenario/audience, which at this level, will usually be large groups.Leading in promoting the needs of the team, and of the product; understanding how these may vary between the different phases of a product lifecycle.Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.
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