The successful candidate will undertake a range of tasks covering data collection, recording and analysis that support the delivery of the university's degree apprenticeship programmes, and for use in compliance reporting. You will provide administrative support for the organisation and presentation of data reports for use by University and Faculty committees, and by different functional teams within the Central Apprenticeships Team.
You will support other general day-to-day administrative processes within the Central Apprenticeships Team that relate to enquiry handling, customer service, data gathering, and employer liaison.
The Person
This is an exciting opportunity to work within the Degree Apprenticeship Team, engaging with both internal and external stakeholders. You will ideally hold a L4 – L6 qualification in a relevant subject. Having experience in a similar role within an apprenticeship training provider would be preferable or possess highly relevant and transferable skills. Strong interpersonal skills are crucial for fostering good relationships with students, colleagues, and other stakeholders. As a person dealing with various individuals, you will be able to communicate effectively and professionally.
Proficiency in essential software like Word, Excel, and PowerPoint is expected. Additionally, if you have experience using student information management systems, such as Aptem, PICs, BUD or SITS, this is desirable. A robust and accurate understanding of Apprenticeship funding and regulatory framework requirements will be beneficial as this forms the basis of the compliance element of the role in which a genuine interest is required.
The ability to prioritise tasks and manage workloads effectively is paramount. Adaptability in a fast-paced environment is essential. Maintaining confidentiality of student and employer data is imperative along with attention to detail to ensure accuracy in every aspect of your tasks. Good analytical skills and the ability to interpret data clearly and logically is a valuable asset, providing insight that can drive business improvements.
Directorate/Function
The Academic Services Directorate includes Research & Impact, Knowledge Exchange, Academic Registry, Quality Assurance and Enhancement, the Learning and Teaching Enhancement Centre and Brand, Communications and Public Affairs. Collectively the Directorate supports academics in their research and KE activities and supports some of the University's governance and decision-making committees, maintains academic regulations, develops and implements academic policies, oversees the quality and standards of academic provision and leads the development of education practices across the University.
The Directorate is responsible for stimulating cutting edge research, impact and knowledge exchange and supporting a vibrant community of graduate research students, to increase the volume, impact and visibility of our research and business activities. We actively liaise with Faculties and researchers to support and develop research activities across all disciplines and provide related training and development opportunities. We foster interdisciplinary working to promote, advance and share knowledge with the overall aim of securing new revenue sources and contributing to regional prosperity. Our goal is to foster and sustain a vibrant research culture in which our researchers and research students can flourish.
As a directorate, we identify opportunities for innovation, see change as an opportunity, value constructive feedback and share good practice across the University.
Further information
This is a full time, permanent position with a starting salary of £29,071 per annum (including London Weighting).
Interviews are expected to be held on Tuesday 21 October 2025.
For informal enquiries, please contact Mrs Sylvia Roberts Law, Degree Apprenticeships Compliance Manager.
Bring your true self, expertise, and passion to Kingston where we are continuing to strive to build a university where authentic inclusion and belonging is at its heart. Every one of our staff and students' identities, backgrounds and diverse experiences makes us who we are - so harness and embrace yours by applying today. We welcome applications from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ communities and those with disabilities.
We are a place-based organisation, proud of our location in Kingston and the civic role we play in our community. Our campuses inspire collaborative, innovative and creative communities. Being present on campus is important to us because it helps us to create a sense of belonging for both our staff and students. Therefore, staff are expected to be on campus for the majority of their working week.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
To apply click on 'Apply Now'. If, for accessibility reasons, you need to apply in an alternative format, please email or call the HR Shared Services team on