Join to apply for the Survey Administrator / Resident Liaison Officer role at Ridge and Partners LLP
What’s The Opportunity
We are currently seeking a Survey Administrator to support our Property Consultancy team which offers expert guidance across asset management and compliance activities within the housing sector. You will play a key role in supporting our clients, their tenants, and our surveyors, delivering efficient clerical and administrative support and ensuring smooth coordination across projects. This role is ideal for someone with office experience looking to take the next step in their career or seeking a fresh challenge with clear progression opportunities.
Responsibilities
* Creating and maintaining templates (e.g., reports and letters)
* Coordinating appointments with residents and surveyors via phone, email, text, and social media
* Updating reports and data using MS Word and Excel
* Delivering excellent customer service to clients and residents
* Keeping stakeholders informed of progress and outcomes
* Raising purchase orders and managing goods receipting
* Supporting secretarial and administrative colleagues with ad hoc tasks
* Assisting in survey management and coordination with fieldwork managers
* Handling confidential data with discretion
* Reporting to and supporting the team leader
Qualifications
* Intermediate to advanced proficiency in Microsoft Word and Excel
* Previous experience in an office support or administrative role
* Strong communication skills and a proactive approach to teamwork
* Confidence to ask questions and seek clarity when needed
* Ability to gather and manage information from multiple sources
* Excellent organisational skills and attention to detail
* Knowledge of construction technology related to residential accommodation is advantageous but not essential.
Full training will be provided to support your development in areas where experience may be limited.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industry
Construction
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