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Client:
Royal Shakespeare Company
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Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f4254511583c
Job Views:
3
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Would you like to join the RSC in an engaging role? Do you enjoy providing excellent customer service and prioritising a busy workload? Do you have strong administration skills?
We are looking for an Estates Administrator to join us on a part-time basis working in the morning. Based at our reception at 39 Waterside, this role involves welcoming visitors and staff, providing top-level customer service, managing incoming calls, ensuring health, safety, and security, and supporting the facilities team administratively.
Reporting to the Facilities Manager, key responsibilities include (please see the full job description and person specification for details):
1. Providing the first point of contact for the reception at 39 Waterside and the RST Stage door as scheduled.
2. Delivering excellent customer service to all building users and visitors, actively promoting the Royal Shakespeare Company brand.
3. Handling calls from the public, greeting callers, and managing inquiries professionally.
4. Participating in evacuation procedures, liaising with the Person in Charge and Fire Wardens, and assisting in building evacuations.
5. Supporting the Building Access Policy through administration of staff passes, photographs, and door access systems alongside the Stage Door team.
Essential knowledge and experience include:
1. Ability to meet deadlines.
2. Excellent verbal and written communication skills.
3. Ability to convey information effectively during emergency situations, including over radio.
This is a fixed-term, part-time position for 6 months based in Stratford-upon-Avon. Working hours are 25 per week, Monday to Friday, 8 am to 1 pm. Additional hours may be available supporting the Stage Door team.
Application Process
Apply online via the RSC website. For assistance, contact [emailprotected]. The application deadline is midnight on 21 May 2025, with interviews scheduled for the week of 26 May 2025.
About the RSC
The RSC values creativity, inclusivity, sustainability, collaboration, and accountability. We offer excellent benefits and a supportive environment that promotes diversity and development. We are committed to safeguarding and welcome applications from all individuals. The RSC is a registered charity (no. 212481).
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