Business Support Assistant - Inverness
Our Client, a leading law firm, is looking for a Business Support Assistant. As a Business Support Assistant, you will play a vital role in ensuring the smooth operation of our facilities and enhancing the client experience. This is a permanent post, based in Inverness. Monday to Friday 9 - 5 pm.
Job Responsibilities:
Deliver high-quality customer care and maintain the client experience.
Manage the reception area, including meet and greet activities and forwarding incoming calls.
Efficiently handle all appropriate emails in the 'General' Mailbox.
Maintain a working knowledge of the firm's services to direct enquiries effectively.
Oversee the Media File for reception and maintain the internal corporate image.
Service meeting rooms to an agreed standard, including managing the centralised diary and arranging catering as needed.
Conduct staff inductions and ensure a welcoming environment for new employees.
Ensure the efficient provision of office resources and maintain relationships with third-party vendors and suppliers.
Order and maintain stationary and IT stocks, including ink cartridges and toners.
Ensure compliance with health and safety, hospitality, and hygiene standards.
Maintain a fully trained team of Fire Wardens and First Aid personnel.
Provide general administrative duties and secretarial cover when required.
Record absence and provide ongoing secretarial and admin support.
Support travel and other booking requirements.
Maintain training records and provide IT software support for the Business Support Team.
Assist with internal and external projects as required.
Required Skills & Qualifications:
Proven experience in a business support or administrative role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organisational skills and attention to detail.
Ability to manage multiple tasks and prioritise effectively.
Proficient in Microsoft Office Suite and other relevant software.
Strong communication skills, both written and verbal.
Knowledge of health and safety regulations and procedures.
Experience in reception duties and managing front-of-house operations.
Ability to work independently and as part of a team.
Relevant qualifications in administration or business support are desirable.
Call to Action:
If you are a motivated individual with a passion for delivering exceptional service and supporting a dynamic team, we would love to hear from you! Please submit your application, including your CV and a cover letter.
Brook Street NMR is acting as an Employment Agency in relation to this vacancy