About The Role
From rotas and timesheets to being the first point of contact for new residents, the Front of House Manager at Larkhill Care Home is a dynamic and busy role. We seek a proactive, detail-oriented individual who thrives in a varied environment and is passionate about delivering excellent customer care.
Experience in care is not necessary; comprehensive training will be provided. There is scope for role development within our growing business, and we support your professional growth.
Ideal Candidate:
* Ownership Mindset: Proactive, takes initiative, and committed to high-quality work.
* Customer-Focused: Passionate about helping others with a friendly, empathetic approach.
* Administrative Skills: Highly organized, efficient, and detail-oriented.
* Relationship Builder: Excellent interpersonal and communication skills.
* Sales Savvy: Basic understanding of sales principles and enthusiasm for contributing to business growth.
About HC-One
At HC-One, kindness is more than a word. It means caring about what matters most to our residents and supporting them to lead their best lives.
Our team embodies five core qualities: curiosity, compassion, creativity, courage, and dependability, which we promote daily.
We value inclusivity and diversity, fostering a workplace where everyone feels valued and authentic. We invest in our staff through career development, CPD, and postgraduate opportunities, supporting progression into regional and national roles.
Safeguarding is everyone's responsibility. You must recognize signs of abuse, harm, or neglect and know how to act on concerns. Training will be provided.
We offer comprehensive training and a range of benefits, including:
* Higher than average pay rates
* Paid Enhanced DBS/PVG
* Free uniform
* Company pension scheme
* 28 days annual leave including bank holidays
* Life assurance
* Learning and development opportunities
* GP online service for you and your children
* Support from experienced colleagues
* Colleague discounts
* Wellbeing support through Employee Assistance Programme
* Purpose-built luxury working environment
* Free onsite parking and good transport links
* Refer a friend scheme
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