Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.
Job Summary
The People Impacts Team is the people strand of the Workplace Transformation Programme which is within People and Capability.
These roles provide a fantastic opportunity for individuals looking to broaden their experience and work in a strategic, complex and fast paced environment. You will lead a high-performing team of HR professionals to deliver challenging outcomes through collaboration with others.
The People Impacts Team put people at the heart of everything we do and an important part of this role is collaborating with people affected by site closures.
You will be working with a range of people making a difference to the colleagues affected by site closures and giving them a positive experience where they are fully supported.
Building strong relationships with our many stakeholders while understanding the broad range of impacts, developing and implementing people strategies is key to the success of the team.
Job Description
Roles and Responsibilities:
* Lead on the identification of people impacts, issues and solutions that enable change and transformation in relation to the wider Workplace Transformation agenda, our Estates portfolio, as well as supporting priority work within our emerging People Strategy as part of the DWP Story for 2030.
* Build and leverage positive relationships/engagement to provide an objective view, challenging, and acting as an intelligent customer into the wider Workplace Transformation Programme, the Corporate Transformation Group and across the People and Capability Group.
* Take accountability for working at pace on cross-cutting activities over a range of people-related themes to identify and implement joined-up solutions and people support offers/interventions.
* Design and develop products that underpin our people offer, co-ordinating site level delivery plans and involvement of delivery partners. You will lead and monitor delivery activity, flagging any risks or issues across the wider team as appropriate.
* Collaborate with the Workplace Transformation Programme, HRBPs and other key stakeholders providing insight from discussions to inform people plans and next steps.
* Develop and increase the effective and innovative use of data to provide insight, measurement and evaluation that support the delivery of function, directorate and departmental plans and objectives whilst demonstrating awareness of the links and interactions between all components and building shared understanding and capability to use data effectively.
* Ensure governance throughout design, implementation, and delivery by providing detailed briefing notes to Senior Leaders across all respective stakeholder groups, alongside weekly team updates, and preparing updates for Workplace Transformation checkpoints as required.
* Operate as an integral member of your work strand and across the wider People Impacts team, demonstrating interest and curiosity, actively participating in cross-government communities and networks, and supporting the team with advice on a range of people-related issues.
Roles And Responsibilities
* Lead on the identification of people impacts, issues and solutions that enable change and transformation in relation to the wider Workplace Transformation agenda, our Estates portfolio, as well as supporting priority work within our emerging People Strategy as part of the DWP Story for 2030.
* Build and leverage positive relationships/engagement to provide an objective view, challenging, and acting as an intelligent customer into the wider Workplace Transformation Programme, the Corporate Transformation Group and across the People and Capability Group.
* Take accountability for working at pace on cross-cutting activities over a range of people-related themes to identify and implement joined-up solutions and people support offers/interventions.
* Design and develop products that underpin our people offer, co-ordinating site level delivery plans and involvement of delivery partners. You will lead and monitor delivery activity, flagging any risks or issues across the wider team as appropriate.
* Collaborate with the Workplace Transformation Programme, HRBPs and other key stakeholders providing insight from discussions to inform people plans and next steps.
* Develop and increase the effective and innovative use of data to provide insight, measurement and evaluation that support the delivery of function, directorate and departmental plans and objectives whilst demonstrating awareness of the links and interactions between all components and building shared understanding and capability to use data effectively.
* Ensure governance throughout design, implementation, and delivery by providing detailed briefing notes to Senior Leaders across all respective stakeholder groups, alongside weekly team updates, and preparing updates for Workplace Transformation checkpoints as required.
* Operate as an integral member of your work strand and across the wider People Impacts team, demonstrating interest and curiosity, actively participating in cross-government communities and networks, and supporting the team with advice on a range of people-related issues.
Person specification
Essential Criteria
* Ability to lead, understand, and engage with key stakeholders to implement people related changes and initiatives, with evidence of how the outcomes/solutions were measured. (LEAD CRITERIA)
* Experience of and the ability to make strong, influential, trust-based professional partnerships with a range of stakeholders, providing constructive challenge.
* Good data management, insight, and analysis skills to understand, inform and implement people-related plans and initiatives.
* A passion for and experience in handling HR issues, with a curious, confident, and proactive approach.
* Experience of handling complex people matters and supporting the delivery of behavioural/cultural change activity. An ability to build effective relationships and partnerships with a range of diverse stakeholders to deliver business outcomes.
* Ability to understand the client business, identify people issues in a proactive way and communicate confidently and persuasively about solutions in the language of the business.
* Strong organisational skills with the ability, resilience, and flexibility to work at pace, demonstrating personal leadership and working with others to deliver against multiple priorities.
Qualification
* You must have achieved CIPD Associate membership or be willing to work towards this upon commencement of your role.
Behaviours
We'll assess you against these behaviours during the selection process:
* Working Together
* Changing and Improving
* Seeing the Big Picture
* Delivering at Pace
Alongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
DWP have a broad benefits package built around your work-life balance which includes:
* Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
* Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
* Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
* Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
* Family friendly policies including enhanced maternity and shared parental leave pay after 1 year's continuous service.
* Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
* An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
To apply for this post, you will need to complete the following actions:
Written Sift
A personal statement (maximum 750 words), explaining how you consider your personal skills, qualities, and experience provide evidence of your suitability for the role against the remaining essential criteria in the person specification. Further details around what this will entail are listed on the application form.
If we receive a large number of applications, we will conduct an initial sift on the lead criteria:
Ability to lead, understand, and engage with key stakeholders to implement people related changes and initiatives, with evidence of how the outcomes/solutions were measured. (LEAD CRITERIA)
If you pass the initial sift, you will be progressed to a full sift or directly to interview.
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Interview
Shortlisted candidates will be invited to attend a virtual interview via MS Teams lasting up to 60 minutes. The interview panel will be a minimum of two people and will assess Behaviours and Strengths.
To help you prepare and settle into the interview you will be sent the Behaviour questions in advance of the interview, 7 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up probing questions.
Sift And Interview Dates
* Sift week commencing 3rd November
* Interviews week commencing 17th and 24th November
Offer
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here. Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held.
Important Information – Visa Sponsorship
For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Further Information
At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
Find out more about working for DWP on the DWP Careers Hub.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
If you are placed on a reserve list but we cannot immediately offer you a post, please note:
* If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health).
* If DWP makes an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list.
Disability Confident Scheme
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
Reasonable Adjustments
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Complete the "Reasonable Adjustments" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI)
The Civil Service values honesty and integrity and expects all candidates to abide by these principles.
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.
Examples Of Plagiarism Can Include
* Presenting the work, ideas and experience of others as your own
* Copying content or answers from an online or published source that is not your own
Disclosure and Barring Service and Internal Fraud Database Checks
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on and ask to speak to the operations manager in confidence, or email
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If successful and transferring from another Government Department, a criminal record check will be carried out.
Important
New entrants are expected to join on the minimum of the pay band.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.
Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP's Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.
Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.
Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.
Feedback
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
* Name : Sarah Gloyne
* Email : workplacetransformation..GOV.UK
Recruitment team
* Email :
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR..GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.