Job Description
Job Purpose
To provide comprehensive reception provision and administrative support across the Bank. Core responsibilities will include, managing inbound telephone calls, greeting visitors, meeting room set up, stock maintenance as well as assisting with a variety of administrative tasks.
Key Responsibilities
1. Meeting and greeting visitors, including clients and third-parities.
2. Setting up and monitoring meeting rooms and preparing beverages etc. for meetings and other sessions as required.
3. Managing as appropriate inbound reception telephone enquiries.
4. Assisting management to ensure the smooth day-to-day running and general upkeep, efficiency and maintenance of the reception and office.
5. Processing incoming mail – scanning and circulating.
6. Processing and scanning all incoming cheques – overseen and verified by operations team.
7. Banking cheques as agreed with credit operations team or as required.
8. Preparing outgoing mail via the Royal Mail Business Account for daily uplift.
9. Assist with web enquiries on a rotational basis.
10. Managing general office and stationery supplies, stock maintenance - ordering goods as required.
11. Supporting Internal Communications, including preparing and issuing email communications and the day-to-day managemen...