Job Description
Combilift are seeking a highly motivated, skilled individual to join our ever-growing UK Technical Engineering Team and work in a fast-paced, dynamic environment to support our expanding business. We are seeking to hire a Technician to work in the Manchester/Leeds/Liverpool Region of the UK. The duties of the role will include but are not limited to the following:
Benefits:
* Attractive Salary
* Payment door to door + Overtime
* PPE/Uniform provided
* Company Van, Phone, and laptop provided
* State of the art diagnostic equipment & specialised tools
Responsibilities & Duties:
* Provide aftersales and technical support to the ever-growing dealer network.
* On-site installation of equipment, on-site diagnosis, and repair of equipment.
* Ensure all customer issues are satisfactorily resolved and obtain customer feedback proactively.
* Liaise with Combilift support functions regarding issues identified in the field.
* Demonstrate outstanding customer service through high-quality support and integrity at the customer’s premises.
* Maintain positive and healthy relationships with various customer and dealer teams to ensure customer service effectiveness.
* Travel as necessary.
* Ability to form good relationships with both Customers and Dealers.
* Write reports on work carried out and submission of paperwork.
* Ability to order parts to complete work required.
Qualifications & Skills:
* Mechanical/Engineering/Hydraulic/Electrical knowledge and experience is required.
* Knowledge of Combilift products is an advantage but not essential. Product training will be given.
* Good communication skills are essential.
* Ability to work both individually and as part of a team is essential.
* Must be a quick learner and have a willingness to learn new skills.
* Occasional overnight stays are required.
* Must be able to work well under pressure.
* IT skills are required.
* Ability to do light welding is an advantage but not necessary.
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