Customer Consultant - Llandudno (Saturday Only)
Location: Principality Branch, Llandudno
Hours: 15.5 hrs Monday & Friday 9-5, every Saturday 9-12
Additional Location: Principality Branch, Caerphilly
Hours: 35
Contract Duration: Full-Time, Fixed Term Contract
Closing Date: 06 July 2025
About Us
BELONG. There’s no place like Principality.
Our home is your home. When you join our team, we’ll go further to bring you the warmest of welcomes. We offer a friendly environment and a flexible benefits package designed around you. We believe in flexibility, self-care, community support, and continuous improvement.
Our branches are newly refurbished and committed to serving the local high street. We are an award-winning employer, recognized as one of the best Super Large Organisations and ranked 6th for well-being. We provide a platform for you to achieve great things, with extensive financial and well-being benefits through our ‘Belong’ package. Our colleagues consistently score over 85% in engagement, and we foster a caring community through supportive Networks.
No previous financial services experience? No problem! We’re looking for talented individuals from all backgrounds. We will teach you everything you need to know.
As a Customer Consultant, you will be the first point of contact for customers, interacting face-to-face, over the phone, or online. You’ll identify and assist with their financial needs, referring them to specialist colleagues when necessary. We are committed to developing your skills to deliver exceptional customer experiences, ensuring customers feel welcomed and supported.
We offer opportunities to develop, grow, and progress your career with us.
Welsh speaking is desirable for this role.
We reserve the right to close this vacancy early if we receive a high volume of applications.
We are passionate about creating an inclusive workplace that celebrates diversity and fosters a sense of belonging. – Daniel Priest, Inclusion Manager. Discover more about working at Principality: Careers (principality.co.uk).
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