32 hours per week 6 days on, 6 days off - Weekday Early 16.40-0.00, Weekday Late 23.40-8.00, Weekend Early 8.00-20.00, Weekend Late 20.00-8.00 £12.55 per hour Free Car parking Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 9RQ Job Description: We are seeking a compassionate, reliable, and proactive Warden to join our team at a Ministry of Defence Personnel Recovery Centre, Chavasse V CHouse, Berechurch Road, Colchester, CO2 9RQ. This vital role provides overnight (silent hours) staff cover to ensure the safety, wellbeing, and security of residents – primarily Wounded, Injured, and Sick (WIS) military personnel. As the first point of contact for residents during silent hours, you will offer practical support, respond to incidents, and liaise with relevant civilian or military services when required. Your presence will help maintain a safe, respectful, and supportive environment for all. What you’ll do: Greet staff and visitors and ensure they adhere to the required security identification and protocols for the site/area Monitoring of CCTV, Access Control and other protective systems Act as a first line response to activations & incidents or fault reporting Log calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff Deliver and maintain customer service at all times, ensuring client satisfaction Maintain a high standard of a well kept reception/entry area to ensure visitors journey starts with a positive impression. What you bring: Ability to work independently and as part of a team. Confident in taking initiative and responding to a range of situations. Strong interpersonal and communication skills. SIA Licence (Security Industry Authority). A commitment to equality, diversity, and resident wellbeing. Desirable: Previous experience in a military or recovery environment. A desire to support and positively impact the lives of wounded, injured, and sick service personnel. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!