Hospitality Line is a leading service provider to the travel industry and due to expansion an opportunity has arisen to join our operations team, where you will be engaging directly with our B2B customers and fulfilling their reservation and admission requirements.
Role Profile:
Processing of group and FIT reservation requests in a prompt, friendly and efficient manner by telephone and in writing.
Making group bookings for restaurants and attractions throughout the UK and Northern Europe.
Providing booking advice and assistance to our tour operator and consumer clients and suppliers
Identifying, engaging, negotiating and on boarding of new supply partners.
Building and maintaining strong relationships with clients and suppliers.
Pro-actively developing and maintaining knowledge of our product ranges by attending events and trips to experience the product we offer. Some of these will be in the evening and allow you to experience the shows, attractions and venues we are offering.
Participate in on call rota during evenings and weekends (after training and approximately 1 in 8 weeks).
Skills required:
Experience in the travel industry or in a B2B environment
Confident, polite and professional telephone manner
Strong written and verbal communication skills
Ability to work with a sense of urgency and meet deadlines
Demonstrate excellent attention to detail
Computer literate – training will be provided on our in-house system
Interest in food, restaurants and other leisure products
French speaker (not essential but preferred).
Job Type: Permanent/Hybrid (office based 3 x per week in Northfleet)
Core Hours: 9:00 am to 5:30 pm (1 hour lunch), 5 days a week
Job Types: Full-time, Permanent
Schedule: Monday to Friday
Work Location: Hybrid remote based in Northfleet, Kent.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Travel Arrangements
Referrals increase your chances of interviewing at Hospitality Line by 2x
Get notified about new Operations Executive jobs in Northfleet, England, United Kingdom.
London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
City Of London, England, United Kingdom £35,000.00-£35,000.00 1 week ago
City Of London, England, United Kingdom £50,000.00-£52,000.00 1 week ago
London, England, United Kingdom 1 week ago
Dartford, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
London Area, United Kingdom £80,000.00-£100,000.00 8 hours ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 3 months ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
Greater London, England, United Kingdom 3 weeks ago
Short-Term Rentals - Airbnb Operations Manager
Operations Manager - International Payments
London, England, United Kingdom 6 days ago
Supply Chain Operations Manager - Leading FinTech
Greater London, England, United Kingdom 3 days ago
London, England, United Kingdom 2 weeks ago
Tilbury, England, United Kingdom 1 day ago
London, England, United Kingdom 1 week ago
Greenwich, England, United Kingdom 3 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr