Support Officer – Russell Street, Cambridge
Russell Street is home for 16 people aged between 18 and 65 years old, with a variety of support needs including learning disabilities and autistic spectrum conditions. It is located in the centre of Cambridge. It is a busy, lively place, providing shared housing with support for people preparing to move on to independent living. It has a satellite project at Norwich Street providing support to 5 people who have moved on from Russell Street to self-contained accommodation.
About you
The successful candidate will have experience supporting people with learning disabilities/autistic spectrum conditions, excellent listening and communication skills, an ability to work without direct supervision and to maintain office records and the data management system. You will be encouraging, committed, creative and supportive in your approach. You will be confident and assured and able to respond effectively to opportunities and challenging situations. You will be required to lone work at times and will take responsibility for the service during these times. Working hours will include some weekend and evening shifts. If you have the skills and ability to support and encourage people to achieve their potential, we would like to hear from you.
What we can offer
* Employee discount scheme (retail, leisure, gym membership and fitness equipment)
* Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
* Employee Assistance Programme
* Cycle to work scheme (salary sacrifice)
* One day off a year to volunteer for a charity of your choice
* 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
* Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
* Company sick pay
* 58p per mile business mileage allowance
* Refer a friend scheme (£250)
* Contributory pension scheme, which both you and CHS contribute to
* Enhanced maternity and paternity leave
* Flexible Working Policy
* Full induction
* Comprehensive free training and development opportunities with paid time off
* Free DBS
* Free onsite/nearby parking
To talk about the role informally please contact David Goodier, Service Manager on 01223 578604.
Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process.
Closing Date: Midnight 27th March 2026
Interview Date: Friday 17th April 2026
Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose: We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
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