Overview
Requisition Title: Administration
Job Number: ARG00F9
Organisation: Argyles Care Home
Address: Pound Street, Newbury RG14 6AE
CQC rating: Good
Salary: £12.25 - £13.25 per hour / depending on experience
Argyles has an experienced team of registered nurses and carers who provide nursing, residential, convalescence, respite, palliative and Parkinson's care. This well-equipped Tudor-style house provides a comfortable and relaxing environment. Residents can socialise in the main lounge or relax in the quiet lounge as they choose, while the spacious gardens and patio can be enjoyed in warmer weather. Most bedrooms have en-suite facilities and can be personalised to suit individual tastes. Much culinary expertise has gone into making meals balanced and appealing, meeting personal diet needs and favourites. Hot and cold drinks are always available and homemade cake is another popular addition. Themed monthly events are part of the varied activities calendar, which includes visits from local performers, pampering sessions and excursions.
We make health happen
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
Responsibilities
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Qualifications / Skills
* Experience as a Receptionist with excellent customer service
* Friendly manner both face to face and over the phone
* Approachable and organised with the ability to build strong relationships with residents, families and internal teams
* Dedicated and efficient with the ability to handle a varied workload
* Caring attitude that underpins everything to make a real difference to people’s lives
Benefits
* Viva wellbeing programme covering mental, physical, financial, social and environmental wellbeing
* Flexible working options and family-friendly benefits
* My Healthcare: 24/7 support, advice and treatment for health-related issues
* Annual allowance to redeem against a menu of healthcare products
* Wagestream: early access to earned wages
* 28 days holiday
* Sick pay scheme on top of statutory sick pay
* Long service rewards (ecards, extra holidays, money)
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* Pension plans (various schemes)
* Parental leave options for adoption, birth parents and co-parents
* Menopause Plan for tailored health support
* Discounts at gyms and fitness facilities across the UK
Why Bupa?
We are a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”; we champion diversity and value the communities and customers we serve. Bupa is a Level 2 Disability Confident Employer and offers reasonable adjustments to disabled applicants who meet the minimum criteria for the role.
Please note: This role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Unposting Date
Unposting Date: Ongoing
Care Home Postcode RG14 6AE
Job
Administration
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